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Once you submit a request, a ticket is opened.
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You will receive an auto-generated email in 2-3 minutes providing you with the ticket number for your reference. (If you do not see our email in your inbox, please check your clutter and junk mailbox.)
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Your request will be assigned to a SOVA Support Specialist and he or she will be contacting you shortly.
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If you are a Verizon One Talk customer and are experiencing an out-of-service issue, please also contact Verizon at 800.922.0204.